Frequently Asked Questions (FAQs)

Effective Date: [28 February 2025

Welcome to the Synthesia Sciences FAQs page! We have compiled an extensive list of commonly asked questions to help you understand our products, their usage, safety, and policies. If you have any additional inquiries, feel free to contact us.

1. General Questions

1.1 Is Synthesia Sciences safe?

Yes, all our products are formulated with high-quality, scientifically-backed ingredients and are manufactured under strict quality control measures. We adhere to Good Manufacturing Practices (GMP) and comply with all relevant safety and regulatory standards to ensure that our supplements are safe for consumption.

1.2 Are your ingredients natural and safe?

Our supplements contain premium-quality, natural, and carefully selected ingredients. Each ingredient is tested for purity and potency, and we avoid the use of artificial preservatives, harmful chemicals, or banned substances.

1.3 Are your products lab-tested for quality?

Yes, we conduct rigorous in-house and third-party laboratory testing to verify purity, potency, and safety. Our products are tested for contaminants such as heavy metals, microbial impurities, and pesticides to ensure they meet the highest quality standards.

1.4 Do your supplements have any side effects?

Our products are formulated to be safe when used as directed. However, individual reactions may vary based on health conditions, medication interactions, or allergies. If you experience any discomfort or unusual symptoms, discontinue use and consult a healthcare provider.

1.5 Are your supplements FDA-approved?

Dietary supplements are regulated by the FDA under the Dietary Supplement Health and Education Act (DSHEA). While the FDA does not approve supplements, we comply with all regulations regarding safety, labeling, and good manufacturing practices.

1.6 How long should I take your supplements?

For optimal results, we recommend consistent use for at least three months. Most dietary supplements take time to build up in the body and deliver noticeable benefits. However, results may vary depending on the individual, diet, and lifestyle.

1.7 Can I take your supplements long-term?

Yes, our supplements are designed for long-term use to support ongoing health and wellness. However, we recommend periodic consultations with a healthcare provider, especially if you have underlying health conditions or take prescription medications.

2. Product Usage

2.1 How should I take my supplements?

Each product has detailed dosage instructions on the label. Follow the recommended serving size and do not exceed the stated dose unless advised by a healthcare provider. For best absorption, some supplements should be taken with meals, while others are best on an empty stomach.

2.2 Can I take multiple supplements together?

Many of our supplements can be safely combined, but interactions may occur. We recommend consulting a healthcare professional before combining multiple supplements to ensure compatibility and avoid potential interactions.

2.3 Can I take these supplements if I am pregnant or nursing?

If you are pregnant, nursing, or planning to conceive, always consult your doctor before taking any supplement to ensure safety for both you and your baby.

2.4 Are these supplements suitable for vegans or vegetarians?

Some of our products are vegan and vegetarian-friendly, while others may contain animal-derived ingredients. Check the product description and labeling for specific dietary information.

2.5 How long does it take to see results?

The time required to experience benefits varies. While some individuals may notice improvements within a few weeks, most supplements work best with consistent use over three months to allow the body to adjust and maximize absorption.

3. Orders & Shipping

3.1 How do I place an order?

Orders can be placed directly through our official website. Simply browse our products, add your desired items to the cart, and proceed to checkout.

3.2 Where do you ship?

We currently ship within [list applicable countries or regions]. If you are unsure whether we deliver to your location, check our shipping policy or contact us.

3.3 How long does shipping take?

Shipping times depend on your location and chosen shipping method. Domestic orders typically arrive within [insert timeframe], while international orders may take longer due to customs processing.

3.4 How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your delivery status.

3.5 What should I do if my order is delayed?

Shipping delays can occur due to weather conditions, customs inspections, or carrier issues. If your order is significantly delayed, please contact our support team for assistance.

4. Returns & Replacements

4.1 Can I return my purchase if I change my mind?

No, due to safety and hygiene concerns, we do not accept returns or offer refunds. However, if you receive a damaged or incorrect product, we will replace it.

4.2 What if I receive a damaged product?

If your order arrives damaged, contact us within [insert timeframe] days with photos of the damaged item. We will arrange for a replacement at no extra cost.

4.3 Can I get a refund if I don’t like the product?

No, we do not offer refunds based on personal preference, taste, or perceived effectiveness. However, if there is a quality issue, we will provide a replacement.

5. Storage & Expiry

5.1 How should I store my supplements?

Store supplements in a cool, dry place away from direct sunlight and moisture. Some products may have specific storage requirements, so always check the label.

5.2 Do supplements expire?

Yes, each product has an expiration date printed on the packaging. We recommend consuming them before the expiry date for maximum effectiveness.

5.3 Can I use supplements after expiration?

We do not recommend using supplements beyond their expiration date, as their potency and effectiveness may degrade over time.

6. Miscellaneous

6.1 Do you offer wholesale or bulk purchasing?

Yes, we offer wholesale options for businesses. If you are interested in bulk purchasing, please contact our sales team.

6.2 Do you have an affiliate or rewards program?

We may offer an affiliate or rewards program. Please check our website or contact us to learn more.

6.3 How can I contact customer support?

You can reach us via email at [Insert Contact Email] or call us at [Insert Contact Number]. Our support hours are [Insert Business Hours].

7. Contact Us

If you have any further questions, feel free to contact us:

Synthesia Sciences
Email: contactus@synthesiasciences.com
Phone: +91 8115995068
Address: Plot 10, Mahesh Garden, Najafgarh, New Delhi, Delhi, 110043

We are happy to assist you with any inquiries regarding our products and services!